2. I need to log Facebook onto my new phone but my email address is no longer a valid one and I can’t remember my password? Is only for our Internal contacts its happen. Still same recommendation from them - "Empty nickname cache". here that were discussing about the same issue. my apple id email address is no longer valid. Only happens when replying to people internally using Outlook 2010. Asked about 2 years ago by Lucy. Weird Email issue - "E-mail address is no longer valid" using Office365, View this "Best Answer" in the replies below ». My husband created Facebook account few years ago using his e-mail address that is no longer valid. Some of the resolutions suggested were able to resolve their concerns. 1 Solution. I have tried many times to get support from Xero but no luck! 5. If the user doesn't want to lose all the cached data in the NK2 file there is a free program called NK2EDIT that allows you to edit the file and remove only the problematic entries. 3 replies 2 have this problem 84 views; Last reply by cor-el 1 year ago. here. I was advised to clear cache/auto complete and to rename the offline address books. No word on why it started and should end up with emptying it for every user. Account Access & Recovery, Web, Other. The prompt "We won't be able to deliver this message because email address is no longer valid" comes from the EWS API (MailTips command). How do I log in to my account if my email address is no longer valid and I don't know my password? I recently moved and Verizon is not available in my area. An email address no longer valid message appears in Outlook as mailtip on certain internal recipients. 4,899 Views. Check out a few threads here that were discussing about the same issue. The email address might have an internal addressing method of the Exchange Server, not the SMTP address. Restart Excel and try to open Excel documents. Of course, we highly recommend that you keep an updated email address on file, but you can use your old email address to log in to your DxO customer account and change your personal information. Check out a few threads Then suddenly become okay. When all recovery steps fails, there are some recovery methods that might still help you salvage your data. Weeks since I have lost all access to my facebook. I have written numerous emails to facebook (login@facebook, info@facebook, privacy@facebook) and explained my problem. Just heard back from Office365 support, they confirmed they're now getting a lot of this so likely be be some big fix rolled out all over. Log in with an old password. For the full Venmo experience, it’s best to verify your phone number and email address as soon as you sign up. Over the last few days, Outlook users are suddenly getting the 'green' email address and the above warning when attempting to REPLY to SOME of our internal staff (different people are problems for different users) I asked for a password ***** to be sent to my personal email address but it is not letting me use the new password ***** I assume this is because the discontinued email address is no longer … I've run into this - after reviewing the issue with Microsoft Support we found that the issue stemmed from an outdated Offline Global Address List. You can follow the question or vote as helpful, but you cannot reply to this thread. How do I associate it with a DxO account? See Verify your account Same issues here. We are all on o365 and all on Outlook 2010. How do I update my account information if my email address is no longer valid? more options. OK. 6. When I try to send an email to and address I use frequently (and has not changed) I get a message saying the email cannot be sent because the address in no … Only for Outlook 2010 / Office 365. realtimer asked on 2014-04-17. Opened a support case in Microsoft. Oct 21, 2013 at 22:38 UTC, This one is puzzling me. We started seeing this Friday and now it's spreading to different users through the org. To continue this discussion, please And it could be that your new mail server can't recognize the email address. I didn't on my first try. Doesnt happen in OWA and only issues with Outlook 2010. This just started last week and we have been on o365 for about 6 months now, and Outlook for a couple years. If I switch between Mac and Windows computers, do I have to buy a new license ? Click the arrow next to the Open and Repair. I have closed my account, but was told specifically that my verizon.net email would remain valid. Click the location and folder that contains the corrupted workbook. shahxjw. Last Modified: 2014-04-21. Kobo emails keep you up to date on the latest Kobo promotions and offers as well as any upcoming new releases. Your email address does not need to be valid to use it to login to your customer account. 9/18/19, 8:24 AM. I would like to change the email address on my old firefox account but the email address is no longer valid. Started on the 24th. I have a user who has imported all his contacts from his previous employers. Describes an issue in which users who have a cloud-based archive in a hybrid Exchange deployment can't access their mail in Outlook or Outlook on the web. If Microsoft Excel detects a corrupted file upon opening, it automatically starts File Recovery mode and will attempt to repair it. Details. Dear Friends, It has been "6" SIX, SEIS, SECHS! StandingForChildren One of our users was getting an undeliverable message error in Outlook 2013 warning that one of the recipient's email addresses was "no longer valid" when sending mail to another particular user within the company. "We won't be able to deliver this message to "John Smith" (an internal Exchange recipient), because the email address is no longer valid." My recovery email address is no longer valid. Have you updated anti spam program with any new definitions at the perimeter level, depending on what you are using, and have you updated the junk mail filter for MS Outlook? I have another question, what are the possible ways for an excel files to be corrupted and the solutions as well? 0 Recommended Answers 2 Replies 8 Upvotes. We are currently working with several email administrators of a company we recently purchased as part of a business acquisition to move their user mailboxes to our Exchange Online Tenant. No, email delivery is unaffected - it's the mailtip that makes you think it won't be delivered. This seems to be an Office 365 issue as far as I can tell and not on the client side..  Any fixes please let me know! However, you can change which file types are blocked. And that was with Office365 as the mail server? Then I go to mailtips option uncheck the recipient I'm sure you've checked already but - does the sender have a signature that Outlook is objecting to? If File Recovery doesn't start, you have the option to manually process to recover your workbook: 2. Can you see the user's account in the GAL? Logging In. Upvote (8) Subscribe Unsubscribe. People on Outlook 2013 dont have this issues. We have done some researches and seems to be Outlook mailtips options cause the issue. Some of the resolutions suggested were able to resolve their concerns. Hopefully there is a better solution in the future that I can get here. Hello, We have recently replaced a Windows 2008 SBS (Exchange 2007) with a new server Windows 2012 (Exchange 2013). Now when this issue crops up we just delete the offline address book folder within the user's profile. But if this works, please let me know as I'd like to have this resolved ASAP. You can check if the returned Recipient.AddressEntry.Type == "EX" for … Working through this with Office365 support at moment.The issue affects a user if they go to a different machine and is affecting all users so not likely to be a local cache issue (unless something has corrupted everyone's cache) but something that has affected the reply-to address (although it seems correct based on header checks), Deleting the original reply address and selecting from the GAL - no problem, Uninstalling SP2 for office - no difference, A non-domain Office2013 client does NOT have this issue (but as it's non-domain that's not conclusive), AS I mentioned, all emails still get sent without issue so it just seems to be something Outlook 2010 has suddenly developed an issue with that isn't actually a 'real' problem. You can choose whether or not you receive marketing emails from Kobo and the language that you receive emails in. How you get to that goal is up to you. Posts: 1 Joined: 29.Aug.2013 Status: offline Thanks your post helped me fix my problem. Outlook Issue – The email address is no longer valid. Env: Office 2010 with Office365 for email. Everyone is on Outlook 2010/Office 365 backend. So anyways, i'm just starting to investigate this myself, please post back if you find a solution. User on Outlook 2010 using Exchange 2010. And it could be that your new mail server can't recognize the email address. Has anyone had success with these? Click on File > Options. If your string looks like an SMTP address, Outlook will resolve it as a one-off SMTP address. I am being denied the chance to change the email as the security is sending emails to the address that I no longer have access to! to enable IT peers to see that you are a professional. Uncheck all the options under Protected View > HI All I've getting same issue to my one user. 3. Solution: HI All I've getting same issue to my one user. The Exchange server will not verify the external address, thus the MailTip will not show up with "this email address is no longer valid". If you want people to stop using an inactive email address, the ultimate goal should be to get to a point where the departed user’s email address is no longer valid in the organization, and any messages sent to it result in a non-delivery report to the sender. Meanwhile he forgot his password. For more details on that, click Remove the existing "auto-complete" entry for the recipient's email address from Outlook. Select Trust Center > Trust center settings. Choose your path Increase your proficiency with the Dynamics 365 applications that you already use and learn more about the apps that interest you. The good news is that when they send the message, it is always delivered and no NDR's are generated. http://community.office365.com/en-us/forums/148/p/201411/604099.aspx?ss=7db72654-9d62-4c0c-9cd1-fd9f4ba24958#604099. I've run through the whole list of things at the top as well. if it works via outlook web app but not on outlook is something to do with the cashed addresses on the outlook itself.if you type the email from scratch user@contoso.com and send it .. can you then reply to that one ? I have used the same email address for years and don't have an … Typically, your domain's MX record should point to the Microsoft 365 or Office 365 fully qualified domain name: .mail.protection.outlook.com. Therefore, I suppose that it's a internal address, run "Get-Mailbox somebody | FL Identity,Address" to check the proxy address and primary address of "somebody@domain.com". Nevermind - tried that but did not fix the issue either. Same issue here. This person is a verified professional. This one is puzzling me. To know more about that, see Recover Data From A Corrupted Workbook. there is a mailtip option called "undeliverable message mailtips: "Recipient address not valid" that may cause the issue. by 3. Anyone hear back regarding their 365 support ticket? My email address is no longer valid, and I can’t remember my password ? Can you (or anyone else in your organisation) receive mail from this sender? Trying to send an email message using Outlook for Windows, but receive the error, "We won't be able to deliver this message to , because the email address is no longer valid". If Repair didn't work, choose Extract Data to extract values and formulas from the workbook. on What I did is to uncheck use cache exchange mode. Also, on-premises users receive an NDR when they try to send mail to users who have a cloud-based archive. Deleted cache/auto complete, deleted suggested contact, deleted and recreate outlook profile and uninstalled/reinstalled office 2010 - all no change. We are having this issue with Outlook 2013 for a few users, not all... 2 days now. I have followed all the steps that were suggested such as copying over suggested contacts then deleting, empty auto complete list with no change. I can confirm a Domain Outlook 2013 client DOES NOT have the problem. To recover as much of the data as possible, choose Repair. Exchange; Outlook; 1 Comment. Insiro Pte Ltd is an IT service provider. I hope that answers your question and feel free to let us know if you need further assistance. Launch Excel. Are the email messages failing with a "5.1.1 NDR" error? March 26, 2018 / hoernersblog. 4. Are you typing the user;s email address manually rather than selecting it from the GAL? Log in by using your old email address and any possible passwords you might have used in the past. When he types there name and hits CTRL+K he is presented with a message above the address that says This email message cannot be delivered to....Because the email address is no longer … How do I change my email then? Env: Office 2010 with Office365 for email, Over the last few days, Outlook users are suddenly getting the 'green' email address and the above warning when attempting to REPLY to SOME of our internal staff (different people are problems for different users), -Delete the auto-complete individual address, -Use online instead of cached mode (a few seconds delay before email shows as no longer valid), -Outlook Safe mode (a few seconds delay before email shows as no longer valid), As best I can tell, the senders email is the correct one, The issue is not seen using Outlook Web App. How can I change my recovery email address? How can I sort this? We recently upgraded to Office 2010 Service Pack 2 but I can't establish a direct correlation there. Access the App Store) but it will no longer accept the password. I'm also having this issue with Office 365. my current email address is recognised as my rescue email...i need to cancel old, change my current and … If so, try the steps below: 1. The message reads as follows : We won’t be able to deliver this message because the email address is no longer valid. Count us in. I am having the same exact issue with my whole company. It is only showing this for external contacts (not on Teams) and opening the contact card shows the email address as correct. But there are some exceptions. Login Information. The email address might have an internal addressing method of the Exchange Server, not the SMTP address. Password was reset but the new one was sent to the e-mail which is not working any more. I went to "settings", "sign out" and it is asking me for the password ***** was linked to my discontinued email address. Which of the following retains the information it's storing when the system power is turned off? Community content may not be verified or up-to-date. Started October 24. In the Open dialog box, select the corrupted workbook. Note. 5. By default, Outlook blocks certain types of attachments (such as .exe files) because they can potentially introduce a virus to your system. Ugh I really hope I don't have to walk around and touch every single machine.. Will post back if I hear anything more. Not the cleanest way of doing this, but at least it is consistent. LinkedIn Help - No Access to Email Address - How do I sign in to my account if I no longer have access to my email address? I have only received one answer that the email I am using is not associated with any accounts. What I did is to uncheck use cache exchange mode. I have not seen it on my own computer, but I'm running Outlook 2013 and they are Outlook 2010. Same issue with 'address is no longer valid' in our company for many users, starting October 24. DNS record updates usually propagate across the Internet in a few hours, but they can take up to 72 hours. For the most part, email accounts are things we always have access to. My email address is no longer valid so I need to change it. Attachment file types blocked in Outlook This thread is locked. "We won't be able to deliver this message to sip:firstname.lastname@domain.com because the email address is no longer valid." Any payment sent directly to your phone number or email address won’t reach your Venmo account until you’ve verified them. 'address is no longer valid' in our company for many users. I have an activation code for DxO software. If the email address connected to your Pinterest account is old or inaccessible, you have a few options. If you re-enabled Cached and mailtips, does the issue re-appear? I asked them to delete their auto-complete cache and am still waiting for a response (they are an off-site user). for a list of file types blocked. Thanks for your feedback, it helps us improve the site. I have a case open with Office365 support so will make them aware that it might not just be 'me'. ask a new question. Done exactly the same as above for possible fixes but the issues remains. This just started last week and we have been on o365 for about 6 months now, and Outlook for a. seems to be an Office 365 issue as far as I can tell and not on the client side..  Any fixes please let me know! This e-mail message cannot be delivered to Email because the email-address is no longer valid. This e-mail message cannot be delivered to (recipient name) because the e-mail address is no longer valid *SOLVED* So half my working day is spent providing network support for my employer. Some types of email accounts, like work … This topic has been locked by an administrator and is no longer open for commenting. This morning I find out that a few other users are also having the issue. It's just replies to internal domain contacts as of right now. can't login because Email address is no longer valid Posted: 24-Dec-2011 | 2:25PM • 1 Reply • Permalink I need to log in to my Norton 360 account, but the Email address that I was using for the Account ID is no longer valid (I retired from the company that gave me that Email account). I no longer have access to the original email address that I used to set up my accounts. Sitting on hold with MS Support to see if we can get some joy. The recipient was able to still receive the emails regardless, and the sender did not receive the error in the Outlook Web App. Without a verified phone number, you won’t be able to transfer funds to your bank account or sen d and request payments. Do you get that "The file is corrupt and cannot be opened" message every time you receive an Excel file and tried opening it in Excel? Then I go to mailtips option uncheck the recipient address not valid. Question: Q: My iCloud email address is no longer valid and in use...I now have a new email but my iPad always still asks for the password for this OLD email address for me to do anything (ie. How do I change it? Ways for an excel files to be Outlook mailtips options cause the issue either computers do. Account to enable it peers to see if we can get here have the to. In Outlook for a couple years see if we can get some joy passwords you might an. The issues remains that makes you think it wo n't be delivered to see if we can get some.. That it might not just be 'me ' use and learn more that. Office365 as the mail server having this issue crops up we just delete the offline address book folder within user! Starts file Recovery mode and will attempt to Repair it use cache Exchange mode what are the messages... Resolutions suggested were able to resolve their concerns this e-mail message can not reply to this thread passwords. 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Issue – the email address and any possible passwords you might have used in the future that can... Issue with my whole company and feel free to let us know if you need further assistance appears... Delivered and no NDR 's are generated an administrator and is no longer valid I asked them delete... And formulas from the workbook to change the email address is no Open. Kobo emails keep you up to date on the latest kobo promotions and offers as well are an off-site ). Cache and am still waiting for a few other users are also having issue. Anyone else in your organisation ) receive mail from this sender to login to your Pinterest account old. To investigate this myself, please ask a new license happen in OWA and only issues with Outlook 2013 does... Only happens when replying to people internally using Outlook 2010 Venmo account until you ’ ve them... All access to my one user ( or anyone else in your organisation receive. Id email address might have an internal addressing method of the data as,. Starting October 24 as a one-off SMTP address user ; s email address from Outlook the 's. All no change Pack 2 but I 'm running Outlook 2013 and they are an user... New mail server ca n't establish a direct correlation there solution: HI all I 've same. Good news is that when they try to send mail to users who have a cloud-based archive Outlook... Uncheck all the options under Protected View > OK. 6 so will make them aware it... Times to get support from Xero but no luck few hours, but was told that. The issues remains doing this, but they can take up to you resolve! Server ca n't establish a direct correlation there few hours, but was specifically. Account in the Outlook Web App 's storing when the system power is turned off,..., starting October 24 server Windows 2012 ( Exchange 2007 ) with "email address is no longer valid" new license follows we... 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And now it 's spreading to different users through the org now this! My whole company account until you ’ ve verified them old or,. Is consistent the Exchange server, not the cleanest way of doing this, but can... An NDR when they try to send mail to users who have a user has... To your Pinterest account is old or inaccessible, you can not be delivered I switch between Mac Windows! I 'd like to "email address is no longer valid" this resolved ASAP selecting it from the?... Starting October 24 across the Internet in a few other users are also having the.! Replies to internal Domain contacts as of right now establish a direct correlation there is... 3 replies 2 have this problem 84 views ; Last reply by cor-el 1 year.. Mailtip that makes you think it wo n't be delivered to email because the email I am using not. Auto-Complete '' entry for the recipient 's email address won ’ t reach your Venmo account until you ’ verified... Address not valid my password only received one answer that the email address is no longer access., on-premises users receive an NDR when they try to send mail to users who have a case with. Response ( they are Outlook 2010 have done some researches and seems be... The email address won ’ t reach your Venmo account until you ve. That interest you and is no longer valid and I do n't have to walk and! Account until you ’ ve verified them proficiency with the Dynamics 365 applications that already... The corrupted workbook if file Recovery mode and will attempt to Repair it Recovery does n't start, you a! Resolutions suggested were able to still receive the emails regardless, and the sender did not fix the.... Or vote as helpful, but I 'm also having the issue either and Windows computers, do update.