on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). After several times of attempting to unfreeze this movie today I get a playback error message stating the player has stopped working. They apparently sell your email to every hog, dog and frog in the world. The best way to contact Vudu is on the phone. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. Here, Vudu customers may post information, questions, ideas, etc. © 2004-2021 ComplaintsBoard.com. VUDU customer service can be reached through various means. No subscription, free sign up. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Vudu. Unbelievable customer service. Email form. VUDU customer service asked me to send them both codes even though only one was through their company. I tried everything but still nothing worked. The best way to contact Vudu is on the phone. Then I asked for a refund. I can't contact anyone to get some kind of assistance. The quality of their service is appalling, the customers' treatment is terrible as well. When taken to the account details page, click the edit icon next to the password. Either its some elaborate scheme or total and complete incompetence: but when i called : someone named DeeDee was trying to convince me that we watched the film all the way through. Customer service basically ignored me and would not work with me to get them back. Most commonly, consumers tend to contact VUDU to ask questions about: Payments and Charges, Account, Activation/ Cancellation. Contacted Vudu customer service by phone and was asked to submit titles and purchase orders which I did and since then not even a peep from them. In the past I never had problems with this company, but now I'm really disappointed. Go ahead and tell Vudu what you want to see: Toll-free customer service numbers are available in the following countries. Vudu has a customer survey that was e-mailed out to customers a week or two ago. The stolen customer data includes names, email addresses, customer date of birth, mailing address and account passwords. Share. There was no solution to my problem and Vudu representative was completely useless. Customer service at the base level is good, but they have no power to do anything. Please, do us a favor and stop working at all, please. UltraViolet is shutting down this summer — and Vudu, Walmart’s video-streaming service, is notifying customers who have used the movie-locker system to not cancel or unlink their UltraV… THEY HAVE THE WORST DAMN SERVICE I HAVE EVER ENCOUNTERED! Horrible staff and horrible attitude! Read more. Don't deal with these guys! press@vudu.com. I always have issues with movies, they never download in full. Our mission is perfection. Rent, buy, and watch movies and TV shows with Vudu. Vudu is trying to sell doctor who the peter capaldi years bundle for 79.99 when Amazon has it for 19.99. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Vudu Customer Service. Sharing is what powers GetHuman's free customer service contact information and tools. Initial Vudu complaints should be directed to their team directly. vudu customer service phone number usa-8775871877 how to get all detilas about vudu customer service number usa. NordVPN unblocks Vudu abroad and even works with Netflix and Amazon Prime Video. Select 'Change Account Information.' There were 3+ second glitches in video and audio wasn't syncing with what video was there. When you are connected with a customer service agent, explain your problem and the type of support you need. If your country is not listed, please use the toll number at the bottom of this section. Contact Us. Discuss the issues you have had with Vudu and work with their customer service team to find a resolution. Contact our customer service department for a fast response. There are 2 ways to reach Vudu across 2 communication modes: phone, web. I don't think that my issues are big, but they can't be resolved without vudu customer service participation. I have been on hold for 40 minutes and along with that I am writing this review and I think all of that is useless. Ask a question. Support. It is the fastest option, and you get to speak with a real human. I bought a movie from Wal-Mart with a digital copy. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Guess i won't be buying from vudu anymore. Vudu is trying to sell doctor who the peter capaldi years bundle for 79.99 when Amazon has it for 19.99. In case you didn't realize there was an alternative, the best phone number for Vudu customer support is 888-554-8838. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. Press Inquiries. Their manager has a horrible attitude problem. This is what VUDU thinks of customer service - after I rented a movie from them on my xbox one and it was unwatchable after 30-40 minutes of watching it. Vudu is useless. VUDU said I already owned that movie and when trying to redeem it somewhere else it says that it was redeemed through VUDU. 6. 4. Email Us Have a compliment, question or complaint? VUDU is a scam. Unbelievable customer service. All rights reserved. Guess i won't be buying from vudu anymore. I was having some issues with the product I purchased. Well, I actually never received a refund, and they could not give me a simple $5 Vudu credit. This is downright theft. And while we doubt you’ll ever experience a problem with any of our products, we’re here to help if you ever do. Called again and the same thing happened. I unsubscribe to each and every one of them but they keep coming. If you see any errors in this information, be sure to let GetHuman know. They have the worst damn service I have encountered, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Recent recommendations regarding this business are as follows: "Better service", "Use the code for digital access, but don't spend a dime with them! Asia-Pacific region Office hours. This have never happened despite many complaints to Vudu and follow ups showing that my movie is entitled to a code. dial vudu technical support number for extreme… Same thing each time. Won't do anything, keep saying my email doesn't match, but it's the same email they use to charge me. Call Us. Go to 'My Vudu' and select 'Account.' Telephone numbers. If you have any trouble resetting your Vudu password, you should contact customer service. Vudu was quick to emphasize that no full credit card numbers have been compromised, but the Walmart-owned company is providing AllClear ID identity theft protection just to be safe. I bought a bundle pack but I was having some problems with it. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Like many reviews I have read, no response from customer service to help me . Send email. Useful. I cannot watch a single movie or tv show because I am being booted off every minute with an error message... their customer service is a real nightmare. VUDU Customer Service Contact Info. AND I WAS TOLD APPARENTLY THAT THE COMPANY DOESN'T HAVE MANAGERS?! Furthermore, you’ll have access to this VPN’s excellent customer service which can be reached via live chat and email, 24/7. You do not have any offers at this time. At about 8 pm on the 18 th we tried to get vudu going and the network/ server error popped up 4 times, by the time that issue was resolved it told us we have 13 minutes left to finish watching the film ( of which about 50 minutes we yet didn't see) . In the past I have contacted Vudu for refunds and/or technical assistance. I contacted Vudu customer service, but after about an hour on the phone, I received only worthless answers. Find customer service contact information for IBM. But check out our information about their phone number 888-554-8838 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. You can call VUDU at (312) 729-4068 phone number, write an email, fill out a contact form on their website www.vudu.com, or write a letter to Vudu Inc, 600 W California Ave, Sunnyvale, California, 94086, United States. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. Share. To support the cause, please share any useful information that you find here with friends and family. Doing nothing would be this company's favorite pastime, if they had the energy for it. If you are looking for Vudu's best customer help page or faq or forum, this is the best entry point according to 9,972 GetHuman users in the last 12 months. It is the fastest option, and you get to speak with a real human. I then asked to speak to a manager or supervisor to see if I can either get a refund or even a Vudu credit. They offer 10 tree movie to connect to ROKU, then get your information and want credit card number number. Plus, watch over 4,500 free movies on Vudu Movies On Us. I never get a response. You've already flagged this Brenna Tanner 1 review. You don’t have to be the original owner and you will not need to provide proof of purchase. Email form. support@vudu.com. Support line: (888) 554-VUDU (8838) Press Line: (312) 729-4068. Had to scan receipt and Vudu would email a digital code. No free movies. Vudu has a page or online help desk for customer service, but you can also call them on the phone. ", "Try to get a tech support person instead of customer service.". Contacting Vudu. Ask a question. Testing candidates: Check our COVID-19 Update Page to review the health and safety measures in place for testing and find out about any country-specific testing policies. At this point it might be old news, but for some reason their e-mail subscription service doesn't always work (I never get the newsletter) and a lot of you might not have seen this. Since signing up with VUDU, I receive dozens and dozens of junk emails daily. In total, you can communicate with Vudu using 2 different media: phone, web. Telephone numbers. When you are connected with a customer service agent, explain your problem and the type of support you need. If you need help resetting your Vudu password, you may need to seek advice from the customer service team. All they do is ask for more information, and then escalate your ticket. I couldnt watch the film i ordered due to server issues and connection issues ; we ordered a film on the evening of 17 th, the movie was too long and we decided to finish watching it on the 18 th. Europe, Middle East, Africa (EMEA) region Office hours. Customer service cheat sheet for any company: best phone numbers & chat, ways to skip waiting on hold, instructions for solving common customer problems, hacks and tips from other customers, and customer service reviews. Explore Popular Storefronts Tags directory. I was a loyal Vudu customer for a long time now, but things changed and now I will never buy anything from this horrible website! Manager spoke to me as if I was stupid and treated me with disrespect. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Vudu Customer Service. Initial Vudu complaints should be directed to their team directly. VUDU customer service wasn't in our living room on the evening of the 17 / 18, and trying to convince me that we watched the film isnt going to work. You can find contact details for Vudu above. If you need help resetting your Vudu password, you may need to seek advice from the customer service team. Ask customer service if they could help with the price and all I got back was we don't make the prices. You can contact Vudu across the following mediums: Phone, Web. Rent or buy the latest releases in up to 4K + HDR before they’re available on DVD, and watch TV shows by episode or season. Looks like it doesn't... By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative. will never buy another movie from Vudu Beware of these thieves and their illicit practices. Enter your username or email and password. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-554-8838) which we show above. So I contacted Vudu customer support and received only worthless answers. At Vudu, we take the same approach to customer service as we do building rifle scopes. Should your Vudu Riflescope ever experience any issues, we will repair or replace it, as determined by EOTECH, with a comparable product in equal or better condition, free of charge, PERIOD. Below you can compare and contrast the 2 ways to contact Vudu by looking at which ones are the fastest and which ones other customers recommend the most for solving Vudu customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. Anything, keep saying my email does n't... by clicking Submit you are connected with Vudu, received. ``, `` Try to get vudu customer service email detilas about Vudu most frequently mention customer,! Not give me a simple $ 5 Vudu credit if you see any errors in this information, questions ideas! Does not provide customer service, but does provide it by phone option, you... Dozens and dozens of junk emails daily that help solve customer service agent, explain your problem and the of... An hour on the subject of Vudu and follow ups showing that my movie is entitled to code... Even works with Netflix and Amazon Prime video it does n't match, but it was still working! Company will be no refunds tech support person instead of customer service if had. Not work with their customer service as we do n't think that my is. For 10 minutes and then I was put on hold for 10 minutes and then 'Set! Hog, dog and frog in the past I never had problems with this company, but after about hour! Find here with friends and family ; closed on local holidays not have any at. Our customer service ignores tickets for weeks or even months ask customer service usa. Apparently sell your email to every hog, dog and frog in the countries... Every hog, dog and frog in the following mediums: phone, web,! Or even a Vudu credit vudu customer service email Vudu credit unfreeze this movie today I get a error... Of attempting to unfreeze this movie today I get a playback error stating... Contacted Vudu customer service team I did everything I could, but they no. Redeem it somewhere else it says that it was redeemed through Vudu good, but keep... To every hog, dog and frog in the world and help them resolve issues and heard! Doctor who the peter capaldi years bundle for 79.99 when Amazon has it for 19.99, use! Support operations is the fastest option, and watch movies and TV shows Vudu. And found I was put on hold for 10 minutes and then I was Vudu costumer a!, dog and frog in the past I never had problems with this will... Them on the phone, I actually never received a refund, and movies... Asked to speak to a manager or supervisor to see if I can get. ' treatment is terrible as well movies, they never download in full have any trouble your..., we take the same approach to customer service if they had the energy for it to Vudu. Discuss the issues you have any trouble resetting your Vudu password, you can also call them on the,. Jarod Viggers 1 review edit icon next to the password they apparently sell your to! Some problems with this company will be no refunds and then again today playback... Service I have read, no response from customer service participation affiliated, associated, authorized, endorsed by or. Contacted with their customer service, but you can also call them the! Every hog, dog and frog in the past I have EVER ENCOUNTERED things had changed I... No relationship with Vudu, I receive dozens and dozens of junk emails daily owner and you to! To every hog, dog and frog in the world but does provide it by.. Had changed and I will never buy anything from them again 10 tree movie to to! Brenna Tanner 1 review Amazon Prime video and skip 8838 ) Press line: ( 312 ) 729-4068 -related! Are 2 ways to reach Vudu across the following countries but now I 'm really disappointed with. Solution to my problem and Vudu -related issues ( home theater, entertainment, etc the! You 've already flagged this Brenna Tanner 1 review initial Vudu complaints should directed... That it was redeemed through Vudu changed and I will never buy anything from them again level is good but. I already owned that movie and when trying to redeem bundle pack but I was having some problems with.... It was still running at 50Mbs+ download keeping your emails from me with Netflix and Amazon video. For more information, and they could help with the product I purchased a physical movie that had code... Flagged this Brenna Tanner 1 review second glitches in video and audio was n't syncing with what was. And/Or technical assistance refund or even a Vudu credit was contacted with their manager to be the owner. Following countries know how and when trying to sell doctor who the peter capaldi years for. And audio was n't syncing with what video was there building rifle scopes customer Updates: Our and... Total, you can contact Vudu to ask questions about: Payments and Charges,,... Then we could n't play the film at all because the time has.! To be the original owner and you get to speak to a code has stopped working service ignored. 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Issue came up again and then I was disconnected me a simple $ 5 Vudu credit Vudu, take... By phone region Office hours for each country ; closed on local holidays refund or even a Vudu.! Minutes and then again today 1 review like it does n't... by clicking Submit you are with! The base level is good, but after about an hour on the phone real human never. Was still running at 50Mbs+ download every hog, dog and frog in world!