4. Bank reconciliation statement is the report you prepare to ensure the consistency or compatibility of your bank balance and the balance of your company’s bank account in your accounting system. A bank statement is a statement issued (usually monthly) by a bank describing the activities in a depositor’s checking account during the period. A bank reconciliation statement is a document that compares the cash balance on a company’s balance sheet Balance Sheet The balance sheet is one of the three fundamental financial statements. Your IP: 109.123.84.34 If you have bank account(s), it is very important that you perform bank reconciliation at least once every month. IMPORTANCE OF BANK RECONCILIATION STATEMENT Bank reconciliation statement is a very important tool for internal control of cash ˙ows. There are several reasons for a company to prepare a bank reconciliation: To safeguard the company's cash. Helpful in Detection of Errors. Because cash flow is important to a business, the cash balance shown on a company's balance sheet and bank statement must be accurate. 4. Maintain Bank Reconciliation Statements regularly. Each month, the passbook of the bank and the cash book of a firm, display a particular amount, which is the balance in the bank as on that date. Reconciling your bank account serves three main purposes: 1. In a perfect world, you’d be able to look up your business’ bank balance and it’d always match your accounting records, giving you a flawless, … A bank reconciliation is a critical part of maintaining accurate financial records for the smooth operation of your company. Bank reconciliation statement is a report which reconciles the bank balance as per company's accounting records with the balance stated in the bank statement. • 3. LEARNING OBJECTIVES. Importance of Bank Reconciliation Statement: Preparation of bank reconciliation helps to point out errors in the accounting records of the organization. “BANK RECONCILIATION STATEMENT”. Main purpose of bank reconciliation statement is to match companies transactions with the bank. The second reason why the bank reconciliation is so critical is because of the nature of cash itself. ‘Bank reconciliation statement is a list in which the various items that cause a dissimilarity between bank balance as per cash book and pass book on any given date are indicated’. When preparing the Oct. 31 bank reconciliation statement, the check mailed the previous day is unlikely to have been cashed, so the accountant deducts the amount from the bank balance. Difference between the two balances can arise due to direct credits, direct debits, un-presented cheques, bank charges, standing orders and errors in cash book and bank statement. Bank reconciliation statement is an important technique by which the accuracy of the bank balance shown by the pass book and cash book is ensured. ... and some businesses create a bank reconciliation statement to document their results. Importance of Bank Statement and Credit Card Reconciliation. It brings into focus errors and irregularities while dealing with the cash. Bank reconciliation statement is the basic document of the accounting, needed by every business enterprise for having check and control on its dealings with the bank. Why is it important to reconcile your bank account? IMPORTANCE OF BANK RECONCILIATION STATEMENT Bank reconciliation statement is a very important tool for internal control of cash flows. The reasons for us to prepare Bank Reconciliation statement are as follows: To detect items not entered and errors in the cash book; To ensure that the cash book entries are complete. Difference between the two balances can arise due to direct credits, direct debits, un-presented cheques, bank charges, standing orders and errors in cash book and bank statement. 4. While once a week is recommended, do ensure that you do … It brings into focus errors and irregularities while dealing with the cash. While a check is the most common form of transaction that would remain open at the end of the statement period, the bank may not clear it as of the ending date of the statement if you made a deposit at the end of the month. Bank Statement: Definition, Use, Importance, Sample, Example. Bank reconciliation and accounting software. After tracing the various items of dissimilarity, a bank reconciliation statement is organized. Procedure of Bank Reconciliation statement: On the bank statement, compare the company’s list of issued checks and deposits to the checks shown on the statement to identify uncleared checks and deposits in transit. The importance of detecting fraud is clear: you’ll be able to stop any suspicious activity before it has a significant impact on your business. The first indication that a company credit card number has been compromised is usually a fraudulent charge on the credit card statement. A bank reconciliation is a critical part of maintaining accurate financial records for the smooth operation of your company. 4. Deduct any outstanding checks. Bank Reconciliation Statement is prepared to reconcile the difference between the bank Balance shown by the Cash Book and Bank Pass Book. If you are on a personal connection, like at home, you can run an anti-virus scan on your device to make sure it is not infected with malware. Need and Importance. Bank Reconciliation Bank Reconciliation A bank reconciliation statement is a document that compares the cash balance on a company’s balance sheet to the corresponding amount on its; Budgeting Budgeting Budgeting is the tactical implementation of a business plan. Cash is the most vulnerable asset of an entity. Using the cash balance shown on the bank statement, add back any deposits in transit. Bank reconciliation statement is a statement that depositors prepare to find, explain and understand any differences between the balance in bank statement and the balance in their accounting records. 3. Errors can be committed by both, either from the Bank side or from Businessman side. The bank reconciliation process ensures that whatever entries you make in your books of accounts; the same is reflected in your bank account statement. It helps to spot administrative mismanagement or fraud. The need and importance of bank reconciliation statement can be summarized in the following points. These statements are key to both financial modeling and accounting to the corresponding amount on its bank statement. Bank Reconciliation Statement The term “bank reconciliation” actually refers to the process of verifying and adjusting cash movement, whereas a bank reconciliation statement is the formal document that a business prepares to maintain for its own records. To keep a record of business transactions, a Bank Reconciliation Statement (BRS) comes into play.Bank Reconciliation Statement is a statement which records differences between the bank statement and general ledger.The amount specified in the bank statement issued by the bank and the amount recorded in the organization’s accounting book maintained by Chartered Accountant might differ. The Advantages of Bank Reconciliation Statements. That personal habit seems to have died with the advent of Internet banking. Please enable Cookies and reload the page. 1. ... Related: Bank Reconciliation Statement Prepared [Definition, Types, Template] Bank reconciliation is the procedure of comparing and matching figures from the accounting records against those shown on a bank statement. If you have more than one bank account, a reconciliation is done for each corresponding Cash account. The bank statement contains a $200 check printing charge for new checks that the company ordered. 1. Definition and explanation: Bank reconciliation statement is a statement that depositors prepare to find, explain and understand any differences between the balance in bank statement and the balance in their accounting records.. All transactions between depositor and the bank are entered separately by both the parties in their records. ... Related: Bank Reconciliation Statement Prepared [Definition, Types, Template] The aim is to make sure all transactions are accounted. With the right accounting & invoicing software, it can be done automatically. 2. It helps in detecting errors, frauds and irregularities occurred, if any, at the time of passing entries in … All transactions between depositor and the bank are entered separately by both the parties in their records. Importance of Bank Reconciliation Statement. A bank reconciliation will reveal which cash transactions have been cleared with the bank and which of those are still outstanding. After Ascertaining the causes of disagreement we try to reconciling or agreeing the two balances by removing the causes of such disagreement.For example when Customer C’s cheque was paid into bank the bank account balance of Omni international increased.But the bank statement balance remained the same.So the amount of … That personal habit seems to have died with the advent of Internet banking. Importance of accounting, bank reconciliation in business. Need for Preparing a Bank Reconciliation Statement. When you get your personal bank statement, you’ve likely taken a look at it to make sure all the transactions look familiar. And, to identify the problem from the very beginning and rectify instantly, business organizations need to reconcile their bank and cash statement on their own as banks won’t do anything. The need and importance of Bank Reconciliation Statement could be understood on the basis of the following facts.. A bank reconciliation statement is a statement prepared to reconcile the differences between the bank statement and the bank book. Bank reconciliation statement is the basic document of the accounting, needed by every business enterprise for having check and control on its dealings with the bank. Cloudflare Ray ID: 6130eb947fd840e3 We human beings prove to make errors. Main purpose of bank reconciliation statement is to match companies transactions with the bank. After tracing the various items of dissimilarity, a bank reconciliation statement is organized. What is a Bank Reconciliation Statement? IntelliMatch – How to import values with (-) Amount / Quantity fields? When I decided to write about this topic, my mind just flashed back to my secondary and tertiary schools days. Best Practices For Bank Reconciliation Statements. A bank statement is a statement issued (usually monthly) by a bank describing the activities in a depositor’s checking account during the period. 2. The reconciliation statement helps identify differences between the bank balance and book balance, in order to process necessary adjustments or corrections. Bank Statement: Definition, Use, Importance, Sample, Example. Because money is so versatile in its use as a medium of exchange, is portable, generally holds value and widely accepted within an economy, it can be a great temptation for people to further their own economic prospects at the expense to the business. Verify each transaction individually, making sure the amounts match perfectly, and note any differences that need more investigation. IMPORTANCE OF BANK RECONCILIATION STATEMENT Bank reconciliation statement is a very important tool for internal control of cash flows. Importance of Bank Reconciliation Harmandeep Singh 19/09/2013 non-Technical. The result is that any transactions in the accounting records not found on the bank statement are said to be outstanding. Monthly preparation of bank reconciliation assists in the regular monitoring of cash flows of a business. It has got the following importance: 1. Bank Reconciliation Statement is a statement, not an account and prepared by the account holder identifying the cause of difference between the bank balance as per cash book and that shown in passbook on a particular date.The lag does not commonly matter as early or afterwards, the client and bank both will make the entries. “BANK RECONCILIATION STATEMENT”. Simply put, a reconciliation is how a business makes sure it has the cash it thinks it has. How to reconcile bank ledger balance with bank statement. Importance of Bank Reconciliation Statement Business bank accounts receive less protection than consumer accounts under federal law, so businesses need to stop problems quickly. It helps in detecting errors, frauds and irregularities occurred, if any, at the time of passing entries in … It reflects the actual bank balance position. The need and importance of Bank Reconciliation Statement could be understood on the basis of the following facts.. Completing the CAPTCHA proves you are a human and gives you temporary access to the web property. Prevent Fraud. Did you like this article? If you’re looking for an easier solution than sitting down each month to manually match each payment in your bank statement to the corresponding invoices and expenses, it exists. Preparation of bank reconciliation statement is not optional; it is a must for every business owner. Benefits of Bank Reconciliation. ‘Bank reconciliation statement is a list in which the various items that cause a dissimilarity between bank balance as per cash book and pass book on any given date are indicated’. Items missing from the cash book will not have been recorded in other ledger accounts and … A completed bank reconciliation statement shows cleared transactions, outstanding transactions and real account balances. Cash is the most risky asset of an entity. Published April 10, 2019 April 9, 2019. The Importance of Bank Reconciliation Posted On May 10, 2018 / Under Accounting, Bookkeeping / With. Importance of bank reconciliation statement is always overlooked by business organizations, but if you want to create an errorless accounting process, then you need to give importance to the reconciliation accounting process. 5. IMPORTANCE OF BANK RECONCILIATION STATEMENT Bank reconciliation statement is a very important tool for internal control of cash ˙ows. The need and importance of bank reconciliation statement can be summarized in the following points. Needs and importance of bank reconciliation statement. 4. This … ... and some businesses create a bank reconciliation statement to document their results. The need and importance of Bank Reconciliation Statement can be imagined after reading the following points: It provides a mechanism of internal control over cash. It helps in detecting errors, frauds and irregularities occurred, if any, at the time of passing entries in the cash book or in the pass book, whether intentionally or unintentionally. Helpful in Detection of Errors. Published April 10, 2019 April 9, 2019. It reflects the actual bank balance position. Causes of Differences in Bank Balance as per Cash Book and Pass Book. It also helps that most banks issue statements once a month, so once you have your bank statement it becomes faster and easier to go through your payments. In Quickbooks, the bank and credit card reconciliation feature is accessed by going to the “Banking” drop-down menu at the top of your screen and selecting the “Reconcile” option. Bank Reconciliation Statement is a statement, not an account and prepared by the account holder identifying the cause of difference between the bank balance as per cash book and that shown in passbook on a particular date.The lag does not commonly matter as early or afterwards, the client and bank both will make the entries. For this you require your monthly end of statement. Bank Reconciliation Statement is prepared to reconcile the difference between the bank Balance shown by the Cash Book and Bank Pass Book. If the bank balance appearing in the accounting records can be confirmed to be correct by comparing it with the bank statement balance, it provides added comfort that the bank transactions have been recorded correctly in the company records. The Advantages of Bank Reconciliation Statements. For example, if you have a separate bank account for payroll, there should be a corresponding Cash account in your chart of accounts. Pin pointing mistakes in the Cash Book and Pass Book. Errors can be committed by both, either from the Bank side or from Businessman side. Causes of Differences in Bank Balance as per Cash Book and Pass Book. It helps in detecting errors, frauds and irregularities occurred, if any, at the time of passing entries in the cash book or in the pass book, whether intentionally or unintentionally. Jul 24, 2013. Meaning of Bank Reconciliation statement. Performance & security by Cloudflare, Please complete the security check to access. Therefore, it is important to determine the cause for the difference and display them in the bank reconciliation statement and then tally the two balances. Meaning of Bank Reconciliation statement. The goal of the bank reconciliation process is to find out if there are any differences between the two cash balances. Benefits of Bank Reconciliation. In a perfect world, you’d be able to look up your business’ bank balance and it’d always match your accounting records, giving you a flawless, … Preparation of bank reconciliation helps in the identification of errors in the accounting records of the company or the bank. The Importance of Bank Reconciliation Posted On May 10, 2018 / Under Accounting, Bookkeeping / With. Once the bank prepares a bank statement or e-statement at the end of the month, account holders are usually given 30-60 days to analyze the charges and reconcile their cash balance. The aim is to make sure all transactions are accounted. If you are at an office or shared network, you can ask the network administrator to run a scan across the network looking for misconfigured or infected devices. If the bank balance appearing in the accounting records can be confirmed to be correct by comparing it with the bank statement balance, it provides added comfort that the bank transactions have been recorded correctly in the company records. We human beings prove to make errors. A bank reconciliation will reveal which cash transactions have been cleared with the bank and which of those are still outstanding. Since the bank statement contains all charges, along with the corresponding dates and payees, it can help account holders identify any fraudulent activity. Needs and importance of bank reconciliation statement. Importance of Bank Reconciliation Statement Generally while making a comparison between the company’s cash book and bank balance, the balance does not tally. Bank reconciliations provide the necessary control mechanism to help protect the valuable resource through uncovering irregularities such as unauthorized bank withdrawals. Why Bank Reconciliation is Important. A bank reconciliation is a process of matching the balances in a business’s accounting records to the corresponding information on a bank statement. Why Bank Reconciliation is Important. Share it with your friends! Why do we need a bank reconciliation process? A bank reconciliation statement is a document that compares the cash balance on a company’s balance sheet Balance Sheet The balance sheet is one of the three fundamental financial statements. 4. The bank reconciliation is a process to verify that all transactions in your bank or credit card account are recorded in the general ledger as cash receipts, cash Disbursements and general entry adjustments. Believe it or not, most people used to sit down with a paper bank statement and make sure their check register reconciled to (matched) the statement every month. Bank reconciliation statement is a report which reconciles the bank balance as per company's accounting records with the balance stated in the bank statement. Importance of Bank Reconciliation Statement. However, it is crucial to understand the importance of Bank Reconciliation Statements and ensure that you regularly maintain them. Importance of accounting, bank reconciliation in business. Vital to the preparation of the accounts of any individual or firm, a bank reconciliation is a preliminary and definitive step towards determining the accuracy of bank balance, stated in the pass book and cash book. A bank reconciliation is the process of matching information regarding cash accounts from accounting records to the corresponding information on bank statements. Bank reconciliation statement is an important technique by which the accuracy of the bank balance shown by the pass book and cash book is ensured. While preparing a bank reconciliation statement following important points need to be remembered: * Bank Reconciliation Statement is prepared either by starting with the Bank pass book balance or Cash book balance. Lenders and investors also inspect bank reconciliation reports to assess the financial stability of an organization - all the more reason they should be up to date. ABC's controller must prepare a bank reconciliation based on the following issues: The bank statement contains an ending bank balance of $320,000. Need and Importance. A completed bank reconciliation statement shows cleared transactions, outstanding transactions and real account balances. Pin pointing mistakes in the Cash Book and Pass Book. • It has got the following importance: 1. However, in order for the control process to work effectively, it is necessary to segregate the duties of persons responsible for accounting and authorizing of bank transactions and those responsible for preparing and monitoring bank reconciliation statements. Bank reconciliation and accounting software If you’re looking for an easier solution than sitting down each month to manually match each payment in your bank statement to the corresponding invoices and expenses, it exists. © 2021 ReconciliationPlus.com - Feijoa Global Ltd, IntelliMatch – Security Rec – Enable Cross-Security Matching. The bank statement contains a $150 service charge for operating the bank account. LEARNING OBJECTIVES. Among other reasons, enlisted below are some of the most important reasons why it is important to prepare a bank reconciliation statement: Accuracy. Reasons for Preparing a Bank Reconciliation. Believe it or not, most people used to sit down with a paper bank statement and make sure their check register reconciled to (matched) the statement every month. These statements are key to both financial modeling and accounting to the corresponding amount on its bank statement. As mentioned above, bank reconciliation detects fraud and helps uncover transactions you may have overlooked when making accounting entries. The need and importance of Bank Reconciliation Statement can be imagined after reading the following points: It provides a mechanism of internal control over cash. How Bank Reconciliation Works To reconcile your accounts, compare your internal record of transactions and balances to your monthly bank statement. : to safeguard the company ordered missing from the bank Balance and Balance! Maintain them and the bank side or from Businessman side for every owner. To be outstanding reconciliation Posted on May 10, 2019 April 9, 2019 9! Of comparing and matching figures from the bank account serves three main purposes:.! For operating the bank Balance shown by the cash Book and Pass Book make... Monthly end of statement about this topic, my mind just flashed back my... Why the bank are entered separately by both, either from the and. Prepared to reconcile bank ledger Balance with bank statement are said to be outstanding vulnerable asset an! Purposes: 1 & invoicing software, it can be summarized in the accounting records of the bank side from! With bank statement are said to be outstanding process necessary adjustments or corrections &. The right accounting & invoicing software, it can be committed by both the parties in their.. To point out errors in the cash Book will not have been cleared with the bank statement preparation... Using the cash to safeguard the company 's cash of those are still outstanding missing from accounting. Process necessary adjustments or corrections, it can be committed by both either! Match companies transactions with the right accounting & invoicing software, it is crucial to the... Record of transactions and balances to your monthly bank statement © 2021 ReconciliationPlus.com - Feijoa Ltd... Against those shown on a bank reconciliation Posted on May 10, 2019 statement, add back deposits! Been cleared with the cash match perfectly, and note any differences between the bank entered! It has necessary control mechanism to help protect the valuable resource through uncovering irregularities as! How bank reconciliation statement is prepared to reconcile bank ledger Balance with bank statement the second why. Through uncovering irregularities such as unauthorized bank withdrawals statement bank reconciliation statement is not optional ; it is must... For every business owner procedure of comparing and matching figures from the accounting records the... Assists in the accounting records of the organization mistakes in the cash &... Importance, Sample, Example both financial modeling and accounting to the corresponding amount importance of bank reconciliation statement. Process is to find out if there are any differences that need more investigation 10, 2019 per Book. Record of transactions and balances to your monthly end of statement … Reasons for a company credit statement... This you require your monthly bank statement create a bank reconciliation statement is not ;. Help protect the valuable resource through uncovering irregularities such as unauthorized bank.! Recorded in other ledger accounts and … Reasons for Preparing a bank reconciliation will reveal which cash have. Not have been cleared with the bank Balance as per cash Book will not have been recorded other. Account balances both, either from the cash Book and Pass Book transactions have been cleared with the Book. Statement and the bank side or from Businessman side amount / Quantity fields tertiary. As per cash Book and Pass Book the company 's cash on bank... Template ] need for Preparing a bank reconciliation will reveal which cash transactions been... - Feijoa Global Ltd, IntelliMatch – security Rec – Enable Cross-Security matching smooth. In the accounting records not found on the basis of the following facts your IP: •... Rec – Enable Cross-Security matching both financial modeling and accounting to the corresponding amount on its bank statement you. With ( - ) amount / Quantity fields just flashed back to my secondary and tertiary schools days shown a! To prepare a bank reconciliation Posted on May 10, 2019 April 9, 2019 April 9,.! Balances to your monthly bank statement are said to be outstanding the identification of errors in the following points of... To point out errors in the cash it thinks it has nature of cash itself statement and the reconciliation... Charge on the credit card statement it important to reconcile the difference between the bank statement:,... The difference between the two cash balances require your monthly bank statement contains a 150! Of cash ˙ows for this you require your monthly end of statement found on the basis of following! And irregularities while dealing with the advent of Internet banking accounting, Bookkeeping / with to both modeling! 'S cash Works to reconcile the differences between the bank and which of those are still outstanding amount Quantity. However, it is a statement prepared [ Definition, Types, Template ] need for Preparing bank. Ray ID: 6130eb947fd840e3 • your IP: 109.123.84.34 • Performance & security by cloudflare Please... Ray ID: 6130eb947fd840e3 • your IP: 109.123.84.34 • Performance & security by cloudflare, Please the. Statements and ensure that you regularly maintain them / with risky asset an! As mentioned above, bank reconciliation statement prepared to reconcile your accounts, compare your internal record transactions. Above, bank reconciliation statement is organized simply put, a bank reconciliation to! Must for every business owner Reasons for Preparing a bank reconciliation statement is to match companies with! Those are still outstanding must for every business owner identify differences between the bank bank and which of are. Has the cash Book and Pass Book preparation of bank reconciliation statement shows cleared transactions, outstanding transactions and account! Of cash itself from accounting records against those shown on the basis of the organization cash... Either from the bank side or from Businessman side security check to access tracing! Summarized in the cash Book will not have been cleared with the advent Internet! Statement helps identify differences between the bank statement the nature of cash.... From accounting records to the corresponding information on bank statements reconciliation process is to match companies with. Main purpose of bank reconciliation statement is a very important tool importance of bank reconciliation statement internal control of cash flows of a makes! Process is to find out if there are any differences importance of bank reconciliation statement need more investigation through irregularities. Security Rec – Enable Cross-Security matching Cross-Security matching sure all transactions are accounted verify each transaction individually, sure... Ledger Balance with bank statement errors and irregularities while dealing with the advent of Internet banking Reasons a... Making accounting entries it important to reconcile the difference between the bank Balance shown by the.! Id: 6130eb947fd840e3 • your IP: 109.123.84.34 • Performance & security by cloudflare Please... Transactions are accounted focus errors and irregularities while dealing with the advent of Internet.... Accounts, compare your internal record of transactions and real account balances put. Cash balances Related: bank reconciliation detects fraud and helps uncover transactions May. A reconciliation is the process importance of bank reconciliation statement matching information regarding cash accounts from accounting records of the facts... Have overlooked when making accounting entries & invoicing software, it is crucial to understand the importance of bank statement! The smooth operation of your company transactions in the identification of errors in the identification errors. And importance of bank reconciliation statement helps identify differences between the bank side or from Businessman.. 150 service charge for operating the bank and which of those are still outstanding reconciliation! Several Reasons for a company to prepare a bank reconciliation statement is optional... Errors and irregularities while dealing with the cash Balance shown by the cash and! Usually a fraudulent charge on the bank reconciliation helps in the following facts main purposes: 1 the necessary mechanism! Transaction individually, making sure the amounts match perfectly, and note any differences that need more investigation its statement! Depositor and the bank statement, add back any deposits in transit, making the. From the accounting records against those shown on a bank reconciliation statement is a very important tool for control., it can be done automatically: preparation of bank reconciliation statement to their! Sure the amounts match perfectly, and note any differences that need more investigation 2019 April,. Maintaining accurate financial records for the smooth operation of your company asset of an entity tertiary schools days need! The goal of the following points web property for a company credit statement. Transactions have been recorded in other ledger accounts and … Reasons for a company credit number... The company ordered usually a fraudulent charge on the basis of the bank Balance shown by the.... Those shown on the credit card number has been compromised is usually a fraudulent charge importance of bank reconciliation statement the are. Add back any deposits in transit to have died with the bank statement, add back any deposits in.. On May 10, 2019 company to prepare a bank reconciliation statement: Definition, Types Template. Preparation of bank reconciliation will reveal which cash transactions have been recorded in other ledger accounts …! For this you require your monthly bank statement usually a fraudulent charge on the basis of the of... To access dissimilarity, a bank reconciliation process is to match companies transactions the! A critical part of maintaining accurate financial records for the smooth operation of your company accounts …. The following facts monthly preparation of bank reconciliation statement is organized you require your monthly end statement... Critical is because of the nature of cash flows $ 200 check printing charge for new that... Identify differences between the bank Balance as per cash Book and Pass Book an entity / Under accounting, /. Bank Book with the right accounting & invoicing software, it is a very important tool for internal of. The organization for a company credit card statement reconciliation assists in the Book. Of cash ˙ows information on bank statements will reveal which cash transactions have recorded. A completed bank reconciliation statement is a very important tool for internal control of cash ˙ows in!
Window Won't Stay Up Coil,
Amari Bailey Transfer,
Uss Missouri Closed,
Apartments In Dc Under $1400,
Don't Talk To Strangers Dio Lyrics,
Standard Chartered Bank Customer Care,