Diamond Club™ Hideaway at Royalton Saint Lucia offers an exclusive vacation experience with an upgrade to Diamond Club™. Feedback from our guests is always welcomed, as it highlights areas of opportunity for us to improve. Our swimout room was located oceanfront in building 1, a great location. We stayed at Hideaway at Royalton in Saint Lucia, we were in diamond club and had access to the entire property. Thank you for visiting Royalton Saint Lucia Resort & Spa and we look forward to you visiting again. Staff were friendly. Hideaway is the small, high end part of the very large all inclusive Cap Estates Royalton Resort. Royalton St Lucia - Christmas 2020. The Buffet restaurant food was amazing, something for everyone and the food was topped up quickly. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. We do wish there was more music/liveliness during the day around the pool area and we also found it a little odd that there isn't an ATM machine on resort site. I was immediately greeted and escorted to the Diamond Club Lobby where I could choose from a range of beverages and finger food while I waited to be registered. Answered: How does tipping work in this area, do staff expect it everytime you use them? Our room was presidential ocean-view suite. Overall the best vacation/honeymoon thus far I will be returning in the … You have to drive 10 min into town for the closest ATM. It is always a delight to learn of experiences like yours. The resort never felt like it was full but had been at 98% when we were there. The bar staff were amazing but sometimes could have been done with more staff. My room at the Royalton Saint Lucia … We appreciate your feedback and look forward to welcoming you again!Best regards,Royalton Saint Lucia Management Team. We're happy you found the holiday perfect, despite your husband's slight disappointment regarding daily activities and yours, regarding evening entertainment. more. Payments made by partners impact the order of prices displayed. The Royalton’s posh spa is one of the biggest on the island, featuring a hydrotherapy circuit that includes a dazzling pool area with water jets. This happened rather quickly, and before you knew it, I was checked in with a cold beverage in hand watching a couple get married as the sunset. Decked out in white stone and soothing earth tones, the spa has a beauty salon and a relaxation area with canopied … Answered: How does tipping work in this area, do staff expect it everytime you use them? No water polo organised or darts or table tennis etc. We hope you visit again and your second stay is nothing short of perfect.Best regards,Royalton Saint Lucia Management Team. All in all we had a great holiday at this resort. No audio dock in the room as mentioned and maintenance in the room never quite happened after requesting twice. Diamond Club™ Royalton Saint Lucia offers guests an exclusive vacation experience upon upgrade to Diamond Club™. We appreciate your recommendation and look forward to welcoming you again soon!Best regards,Royalton Saint Lucia Management Team. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Cleanliness is good however swim up pool cleaning was no existent. Royalton Saint Lucia: Excellent butler service at Diamond club. Royalton Saint Lucia Resort and Spa: Royalton Diamond Club - See 3,211 traveler reviews, 3,337 candid photos, and great deals for Royalton Saint Lucia … Royalton St Lucia - Christmas 2020. Definitely got a lot more than what we paid for. Royalton Saint Lucia: The Royalton St. Lucia is fantatistic, specially the Diamond Club! Ask krajisnik33 about Royalton Saint Lucia Resort and Spa, Ask Ford-Thames about Royalton Saint Lucia Resort and Spa, Ask KD86NE about Royalton Saint Lucia Resort and Spa, Ask 72332 about Royalton Saint Lucia Resort and Spa, Ask Sandra L about Royalton Saint Lucia Resort and Spa, Ask Fifser about Royalton Saint Lucia Resort and Spa, Hotels near Royalton Saint Lucia Resort and Spa, Royalton Saint Lucia Resort and Spa Rooms, Hotels near (SLU) George F. L. Charles Airport. You can also bring the whole group for a day at the onsite Splash Pad to turn the fun up and the heat down. We're happy you had a great vacation at our resort despite the challenges, inconveniences and concerns mentioned above. Thus did not effect me as I'm lazy and lay on a sunbed all day.Also there was no real evening entertainment, the singers in the lobby were brilliant but not on for long enough either. Service was excellent, everyone very friendly, food was amazing and resort itself beyond beautiful. Review tags are currently only available for English language reviews. For your teens, Royalton Saint Lucia has Hangout Teens Club, where your children 13 to 17 can make friends, play video games, or play in the many outdoor activities without leaving the resort. Royalton Saint Lucia: Diamond club review - See 3,178 traveller reviews, 3,261 candid photos, and great deals for Royalton Saint Lucia at Tripadvisor. The facility was beautiful a perfect 10 for cleanliness, activities and food. It was well worth the money for the land and sea tour. At Royalton, our first priority is to ensure our guests receive the All-In Luxury vacation they truly deserve, so we're disappointed you felt you didn't receive that. - Duration: 2:15. Royalton Saint Lucia Resort & Spa: Room 8401. Ask Ford-Thames about Royalton Saint Lucia Resort and Spa, Ask KD86NE about Royalton Saint Lucia Resort and Spa, Ask 72332 about Royalton Saint Lucia Resort and Spa, Ask Sandra L about Royalton Saint Lucia Resort and Spa, Ask Fifser about Royalton Saint Lucia Resort and Spa, Hotels near Royalton Saint Lucia Resort and Spa, Royalton Saint Lucia Resort and Spa Rooms, Cap Estate All Inclusive Honeymoon Resorts, Hotels near (SLU) George F. L. Charles Airport. We're happy you felt you received value for money and created invaluable memories. We didn't get our room cleaned until 4.30 one evening, 2 evenings it was just before 5 and on the fourth evening my husband called housekeeping at 4.15 to ask when our room was being cleaned as we wanted to eat early, she said she would look into it, at 6.15 he called again to ask what was going on as we had no fresh towels as we didn't get clean ones the night before, again he was told they would look into what had happened. Service was excellent, everyone very friendly, food was amazing and resort itself beyond beautiful. more. More, Dear krajisnik33, Thank you for staying with us at Royalton Saint Lucia. Hopefully you change your mind about visiting again and we're able to truly deliver the vacation experience every guest at Royalton deserves!Best regards,Royalton Saint Lucia Management Team. Royalton Saint Lucia Resort & Spa - All inclusive has accommodations with a restaurant, free private parking, an outdoor swimming pool and a fitness center. Answer 1 of 3: Staying at the Royalton next week. Your feedback has been acknowledged and will be addressed by Management moving forward to ensure improvements are made in the respective areas. We do wish there was more music/liveliness during the day around the pool area and we also found it a little odd that there isn't an ATM machine on resort site. Please see our partners for more details. This premium level of service features the comfort of anticipatory service, exclusive á la carte restaurants and bar areas, as well as the shimmering pool and pristine beach areas for the sole use of Diamond Club™ guests. We were in Diamond Club Block 7 with a nice view of the beach; the room was very … Taxes and fees that are shown are estimates only. As per previous reviews, the service at the restaurants was a bit erratic, sometimes you had to wait a long time for your food to come and the same with your drinks. Featuring a kids' club, this property also provides guests with a water park. Ask krajisnik33 about Royalton Saint Lucia Resort and Spa. We've noted all your concerns, challenges and inconveniences and assure you it will be taken into consideration by Management moving forward. At Royalton, our Management Team and Hosts are committed to ensuring we deliver the All-In Luxury experience every guest deserves and we sincerely regret, this was not your experience. Hideaway at Royalton Saint Lucia: Worth it! As per previous reviews, the service at the restaurants was a bit erratic, sometimes you had to wait a long time for your food to come and the same with your drinks. Dear Ford-Thames, Thank you for visiting our resort with your husband. The resort never felt like it was full but had been at 98% when we were there. Royalton Punta Cana Resort & Casino: Diamond Club worth it-for a small upgrade price - See 13,466 traveler reviews, 12,492 candid photos, and great deals for Royalton Punta Cana Resort & Casino at Tripadvisor. We were in Diamond Club Block 7 with a nice view of the beach; the room was very … The Vibe Team will definitely welcome this feedback and work towards improving, so during your next visit, you won't have enough time for everything. Regular cleaning around the hotel needs more attention to detail, finger prints up the escalator glass is an example and with that amount of staff this really should be perfect. Royalton Saint Lucia Resort and Spa, St. Lucia: "is the upgrade to the diamond club worth the..." | Check out answers, plus 3,192 reviews and 4,113 candid photos Ranked #4 of 4 hotels in St. Lucia and rated 4 of 5 at Tripadvisor. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Food - The restaurants and buffet are all so close so there is not a far walk from your room to the good eats. 2:15. The Vibe Team will definitely welcome this feedback and work towards improving, so during your next visit, you won't have enough time for everything. Although we would have loved for your stay to be perfect, we're happy it was still good. Dear KD86NE, Thank you for staying with us and still considering your vacation lovely and relaxing, despite your disappointments. Hopefully you change your mind about visiting again and we're able to truly deliver the vacation experience every guest at Royalton deserves!Best regards,Royalton Saint Lucia Management Team. It was well worth the money for the land and sea tour. We've noted all your concerns, challenges and inconveniences and assure you it will be taken into consideration by Management moving forward. Dear 72332, Thank you for choosing our resort as your vacation spot in Saint Lucia. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, RoyaltonStLucia, General Manager at Royalton Saint Lucia Resort and Spa, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Although we would have loved for your stay to be perfect, we're happy it was still good. 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